Returns & Exchanges
At Foxbox, we stand behind the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories and documentation.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your device in its original box, ensuring all cables, manuals, and protective foam are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our technicians inspect the device for functionality and condition, we will process your refund to your original payment method within 3-5 business days.